Phyllis leads program management support services. She brings a wealth of project management, operations leadership and business process improvement experience from her years in the ﬁnancial services industry. Phyllis leads our communication planning and development to keep community members informed, engaged and enthusiastic. She plays a key role in move project management, ensuring all the details are considered, communicated and addressed. Phyllis diligently drives operational eﬃciency and consistently delivers thorough, thoughtful results.